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Do you have a question about a particular poker product, international shipping, secure payments, return or exchange an poker item or you just want to share something with us? WhatsApp us at +31 6 38 14 53 14 during our business hours from 10:00 am - 17:00 pm CET.

Here you can find our other contact information. We would like to talk to you!
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Payment methods at

For online payments we use the payment service provider MultiSafepay (MSP) for the safe handling of your online national and international payments. For more information check the web site of PSP MultiSafepay. We have different payment methods for international customers at offers the following payment options with our payment service provider MSP and our Dutch banks ING Bank or Rabobank, you can make IBAN payments on the bank accounts from, this is our Dutch company name and means in Dutch.

As soon as we have received your payment, your order will be processed immediately during working days. Deposits usually take one to two working days to clear, after which you will receive an email to let you know that your payment has been processed. Your order will normally be shipped the same day as your payment is cleared, read more information about our shipping methods for national and international customers.

If you still have any questions after reading this payment information of, please feel free to contact our customer service.

The safer and easier way to pay online your order at Paying with PayPal is free at With PayPal you decide how you pay. Choose how you want to pay: with a credit card, your bank account or from your PayPal balance. Make purchases without sharing your credit card number or financial information with PayPal a fast and secure way to pay online!

Credit Cards: American Express, MasterCard, Maestro or VISA
This payment method can be used in all European countries were we ship to. Pay with your favorite credit card at Our PSP MultiSafepay accepts the following credit cards: American Express, VISA, MasterCard or Maestro credit card.

The fastest-growing payment method in Europe is Sofortbanking. If you live in one of these countries: Austria, Belgium, France, Germany, Hungary, Italy, Poland, the UK, the Netherlands, Spain or Switzerland you can use Sofort banking . With Sofort banking is very secure and you will be able to shop faster at Sofort banking is a partnership of a consortium of European banks. This payment solution is made possible at in collaboration with MultiSafepay, for more info check the site of

Giropay is an online payment solution for the German poker market. Giropay is the German version of the Dutch iDEAL and is an online payment platform of the German banks, that is based on the existing German system of online banking. Giropay is in Germany supported by the following banks: Sparkassen, Postbank, Volksbanken Raiffeisenbanken, MLP, Cronbank, Readybank, CVW Privatbank en de PSD Bank. For more information about Giropay check the German website on This payment solution can be used on with MultiSafepay.

This is a Dutch debit card payment method only for customers who have a Dutch bank account. iDEAL allows Dutch account holders can do trusted, secure and easy online purchases at If you have access to internet banking with: ABN Amro Bank, ASN Bank, bunq, Handelsbanken, ING, Knab, Rabobank, RegioBank, Revolut, SNS Bank, Triodos Bank or Van Lanschot than you can start using iDEAL right now. iDEAL is the easiest way to pay online for people in the Netherlands. Check for more information the website from All our iDEAL transactions are powered by MultiSafepay.

This payment method is especially for the Belgium poker market. Belgian customers with a Belgian bank account and debit card, can do safe and easy purchases online at Belgian customers that banking with the following banks: FINTRO, Fortis, ING, Dexia, CBC, KBC, AXA and VDK Spaarbank can use Bancontact. With this payment method your payment can be normally processed the same business day. Payments with Bancontact are simple and fast for customers in Belgium. For more information check the website This payment solution is made possible at in collaboration with MultiSafepay.

Money order with your own internet banking account
You can pay by direct deposit using your internet banking account. Transfer your payment directly to our bank account at the ING Bank. Money orders should be in Euros. Please specify your order number with the payment. With your order number, we can help you faster and better. You can find your order number on the invoice and on the conformation.

Bank Account
Bank: ING Bank
In particular: Poker Media B.V.
IBAN number: NL97 INGB 0009 4336 58

Cash On Pickup
If you order online at and choose for this payment method you will have to pay in cash when you pick up your order in our warehouse in Waalre the Netherlands, or you choose to pay for your order with our PSP MultiSafepay. To make an appointment for an order Cash on Pickup please contact our customer service, you can pickup your order normally only during customer service opening hours.

If you would like to visit you should always make an appointment in advance by phone at +31 40 230 1256 or contact us through our contact form. The order can only be paid in cash or with MultiSafepay, note no pin payment possible. Our pick-up point in Waalre in the Netherlands does NOT have a showroom and/or store.