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Welcome at Pokerstore.nl the #1 source for your poker equipment, casino supplies and gambling products.

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Do you have a question about a particular poker product, international shipping, secure payments, return or exchange an poker item or you just want to share something with us? WhatsApp us at +31 6 38 14 53 14 during our business hours from 10:00 am - 17:00 pm CET.

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We will be happy to answer your question! For more information and free advice contact Pokerstore.nl.

You can also leave a message using our contact form or send an email to help@pokerstore.nl and we guarantee you a quick response.

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Return at Pokerstore.nl

poker store return

At Pokerstore.nl you can return or exchange an item within 14 days.
When the ordered poker or casino products do not meet your expectations or maybe you have ordered a wrong product, then you can use the Pokerstore.nl trial period of 14 working days. This means that you can return or exchange your poker or casino products without giving any reasons. The 14 working days shall begin on the day following receipt of the products of Pokerstore.nl.

The inspection period does not apply to all products and services that you can buy in our store. The exceptions are especially assembled items, design services or specially for you made or ordered casino and poker products. The products can only be returned to Pokerstore.nl postage and if the products are unused in the original, undamaged and unopened packaging (sealed articles with unbroken seal). The costs for returning products to Pokerstore.nl is for your own account, unstamped returns will not be accepted at Pokerstore.nl.

To clarify the customer service from Pokerstore.nl you should accompany the consignment of a copy invoice, your bank account number and we also like to know the reason for returning the product(s). If your return will meet to our conditions we will refund the purchase price of the returned goods, within 14 days we will transfer the money on your bank account. For more information please contact our customer service via the contact form, by phone at 0031 (0)40 230 1256 or send an email to help@pokerstore.nl and we guarantee you a quick response.

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